Welcome to the ToupTek Astro Support Center. Please submit your questions using the form below and ensure that your contact information is correct. We will reply to you as soon as possible.
Personal Purchase: personal order-related questions, including shipment, payment, or invoice.
Enterprise Cooperation & Bulk Purchase: questions related to enterprise cooperation and bundle purchase.
Please make sure to read our shipping policy before submitting your questions.
Technical questions related to product use, specification, operation, hardware, or firmware.
Please read product guides and manuals before submitting your questions.
When submitting technical questions, please attach relevant screenshots, images or videos of the error.
Repair: Questions related to repair request or repair status. Please check return policies before submitting your questions.
Others: All questions not related to purchasing, technical and repair.
If you purchase the product from authorized dealers, please contact the dealer first to get help in repair or refund.